Privacy Policy

Effective Date: 12th May 2025 

Suddiexpress (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal data. Your privacy is important to us. This Privacy Policy (“Policy”) applies to all products and services offered through our website https://www.suddiexpress.com (“Platform”).

By accessing or using our Platform, you agree to the collection, use, storage, and disclosure of your personal data in accordance with this Policy. If you do not agree, please discontinue use of our Platform.

1. Scope of this Policy

This Policy applies to users accessing or using our Platform from within India. It explains how we collect, process, share, and safeguard your personal data when you interact with us.

2. What Personal Data Do We Collect?

We may collect the following categories of personal data when you use our Platform or interact with us:

  1. General Data - Name, email, phone number, address, language preference.
  2. Authentication Data - Username, password, login credentials.
  3. Technical & Usage Data - IP address, device information, browser type, pages visited, time spent, referral URLs, cookies.
  4. Communication Data - Messages, inquiries, feedback, or emails you send to us.
  5. Financial Data (if applicable) - Payment-related details (e.g., UPI ID, transaction details) when making purchases.
  6. Voluntary Data - Information you provide while filling surveys, contests, or promotions.

We do not knowingly collect sensitive personal data such as Aadhaar, PAN, or bank details unless explicitly required for a service.

3. How Do We Collect Your Data?

  • Directly from you - When you sign up, submit forms, contact us, or participate in surveys/contests.
  • Automatically - Through cookies, analytics tools, and server logs when you use our Platform.
  • From third parties - Such as advertisers, analytics providers, or social media integrations.

4. Lawful Basis for Processing

We process your personal data on the following lawful grounds:

  • With your consent (e.g., newsletter subscription).
  • For legitimate interests (e.g., to improve services, prevent fraud).
  • For legal obligations (e.g., compliance with tax or law enforcement requirements).

5. How Do We Use Your Personal Data?

We use your personal data to:

  • Provide, personalize, and improve our services.
  • Communicate with you regarding updates, offers, or support.
  • Process transactions and verify your identity.
  • Conduct analytics, surveys, and research.
  • Show you relevant advertisements (through third-party ad networks like Google).
  • Ensure security, detect fraud, and comply with legal requirements.

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and deliver personalized ads. You can manage cookies through your browser settings, but some features of the Platform may not function properly without them.

7. Data Sharing & Disclosure

We may share your personal data with:

  • Service providers (hosting, analytics, payment gateways, customer support).
  • Advertising partners (Google AdSense and similar networks).
  • Legal authorities when required by law.
  • Business transfers (in case of mergers, acquisitions, or restructuring).

We do not sell your personal data to third parties.

8. International Data Transfer

If your data is transferred outside India, we ensure adequate protection measures in line with applicable laws.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Upon request, we will delete your data unless retention is necessary for compliance or legal claims.

10. Security of Your Data

We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

11. Your Rights

As a user, you have the right to:

  • Access your personal data we hold.
  • Request correction, update, or deletion of your data.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • Raise grievances regarding data processing.

To exercise these rights, you can contact us at: maaribidi@gmail.com.

12. Children’s Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

13. Changes to this Policy

We may update this Policy from time to time. The revised version will be posted on this page with the “Last Updated” date. Continued use of our Platform after updates constitutes acceptance of the new Policy.

14. Contact Us

If you have questions, requests, or complaints about this Policy, please contact us:

Suddiexpress
Email: maaribidi@gmail.com 

Website: Contact Us


If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India as per applicable law.

This Policy was last updated as of 26th September 2025.